Shipping policy

Last updated: November 10, 2026

Every order is packed with care and shipped from the USA with USPS. Here is what to expect.

Processing time

Orders are processed within 1–6 business days. Business days are Monday to Friday, not counting holidays.

Delivery time

After your order ships, USPS delivers in 1–4 business days, excluding weekends and holidays. Delivery times are estimates and can run longer during busy seasons.

Free shipping

Orders over $140 ship free. Free shipping does not apply to discounted orders.

Tracking your order

When your order ships, you will receive a shipping confirmation email with a tracking link. You can also sign in to your account to see your orders.

Changes and cancellations

If you need to change or cancel your order, contact us within 24 hours of purchase. After 24 hours, orders cannot be changed. This includes changes to products, shipping method, address, refunds, and cancellations.

Incorrect addresses

Please double-check your shipping address at checkout. We are not responsible for orders sent to an incorrect address provided at checkout, and shipping costs are not refunded for packages returned to us because of an incorrect address.

Questions

Email us at info@earthlyholisticherbs.com. We reply within 24 hours, Monday to Friday.