Cancellation policy
Last updated: November 10, 2026
This policy explains how Subscribe & Save works and how to change or cancel your subscription.
How Subscribe & Save works
- When you choose Subscribe & Save, your order repeats automatically at the frequency you select, and you save on every delivery: 10% off single blends and 5% off bundles.
- Your payment details are stored securely, and your payment method is charged for each delivery when the order is processed.
- Your subscription continues until you cancel it.
Changing or cancelling your subscription
You can skip, pause, change, or cancel your subscription at any time:
- Go to our Manage Subscriptions page.
- Enter the email address you used for your order, and we will email you a one-time login link.
- Use the link to skip or reschedule a delivery, change your products, or cancel.
Please make changes at least 24 hours before your next order is processed. Changes made after an order has been processed will apply to the following order.
Refunds on subscription orders
Renewal orders that have already been processed or shipped cannot be refunded, unless it is your first order of that product and it meets the conditions in our Refund Policy.
Questions
Email us at info@earthlyholisticherbs.com. We reply within 24 hours, Monday to Friday.